About Us

Complete Hearing Implant Clinic is a specialist hearing implant service with clinics in Melbourne and Ballarat, dedicated to providing comprehensive hearing implant care to patients across Victoria.

Led by Dr Nadine de Alwis, Ear, Nose and Throat Surgeon, and Dr Cassandra Kerr, Audiologist, our team works collaboratively to deliver personalised, patient centred hearing rehabilitation.

We provide a complete hearing implant pathway, including assessment, candidacy evaluation, implant surgery, device programming, rehabilitation, and ongoing lifelong support.

Our approach is built on accessibility, continuity of care, and clinical excellence. Through a combination of in person appointments and remote support services, we help patients remain connected to their care team throughout their hearing implant journey, regardless of where they live.

At Complete Hearing Implant Clinic, we are committed to helping people achieve the best possible hearing outcomes through expert guidance, advanced technology, and compassionate care that continues long after treatment is complete.

Close-up of two smiling women taking a selfie together, one with short blonde hair wearing glasses and a black top, the other with long dark hair wearing a colorful patterned dress.
Two healthcare professionals in surgical scrubs and masks taking a selfie in an operating room with medical equipment and a patient in the background.
Three women standing in front of a blue banner at the Women in CI Asia Pacific Summit. The banner displays event sponsors and logos, including 'Advanced Bionics' and 'Sydney Adventist Hospital'. The women are smiling and wearing conference badges.

Begin your CHIC journey with us

Submit your details and our friendly team will contact you to help you reach your hearing implant goals.